Monthly Archives: October 2014


Niche Health at Management in Practice London 2014

It was a pleasure to attend the Business Centre in Islington for Management in Practice 2014. The Niche team had a great time demonstrating our products iGPR – Intelligent GP Reporting and noteSpace to delegates, from whom we felt a really positive response.

MIP London 2014

The day was extremely busy with GPs and Practice Staff arriving constantly – even up until the end of the show! Thanks to everyone who took an interest in us and requested further information – we’ll be following up with you all very shortly to answer any questions you may still have and to provide any more information you require.

If you’d like to find out more about our innovative new software please visit our products section. You can also request an online demonstration of our newest product iGPR – Intelligent GP Reporting and request a quote for noteSpace based on your practice’s list size.

If you’re attending this year’s National Vision User Group (NVUG) on the 13th and 14th of November in Solihull, you will no doubt see us there! Please ask us any questions you have about our software and come and see it in action.

At each event we’ve attended this year we’ve been running a competition to win an iPad Mini! Claudia Crabb was the winner from our attendance at the EMIS NUG in Nottingham and winners are soon to be announced from Management in Practice.  We’ll be running the competition once again at the National Vision User Group. All you have to do to be entered is to come see us at the stand and fill out a form for further information.

The National Vision User Group is the last event we’ll be attending this year, so if you’re unable to make it, but would like more information about Niche Health, please don’t hesitate to contact us.


Winner of our EMIS NUG Competition

Claudia Crabb, Assistant to the Practice Manager at Quorn Medical Centre in Leicestershire, visited our stand at the EMIS NUG 2014 and saw a presentation of iGPR. Claudia could see how much time would be saved in preparing reports requested by third parties compared to current processes and she is looking forward to arranging a presentation to the Practice Team.

Claudia Crabb of the Quorn Practice Leicestershire won our EMIS NUG Competition

Niche Health were delighted to inform Claudia that she had won our competition to win an iPad mini and delivered it personally to Claudia last week.


Niche at Management in Practice Birmingham 2014

The Niche team had a great time at Management in Practice in Birmingham’s Hilton Metropole yesterday and it was a pleasure to demonstrate our products to delegates.

Niche Health at Management in Practice Birmingham 2014

Remember, we are also exhibiting at London’s Management in Practice event on October 16th so come along and meet us at the Business Design Centre in Islington.  We’ll be on stand 21.

Follow us on twitter for more event announcements over the next few days.  You can also keep up to date with Niche Health on our LinkedIn page.


Case Study: The Oaks Medical Practice Realise the Benefits of noteSpace:

The Oaks Medical Centre in Great Barr consists of three surgeries, Kings Road, Old Oscott Lane and Streetly.  Across the three sites approximately 10,500 records were held.

Kings Road and Old Oscott Lane surgeries are soon to be moving to a new building to escape the crumbling and cramped conditions that staff and patients currently endure.

The Oaks Medical Centre Adopt noteSpace

Management of records across the site has been extremely problematic for staff as Lloyd George records were held separately to associated letter files and also records were stored at various locations across the three sites.

The Oaks Medical Practice Filing Storage

It often took a ridiculously long time to locate the records once at the correct site as various methods were in use for storage including a secure shed that is located across a garden, cupboards and shelves in various offices and a bursting cabinet room.  Staff spend much of their working time driving between practices daily to locate the different parts of a patient’s medical record before returning to the admin base at Kings Road.

Once in the new building, space will be used to offer additional facilities and services.  The admin staff will use the noteSpace software to electronically manage the flow of records into and out of the building and were comforted by the Scan on Demand service where records can be delivered electronically back to the practice within four hours if necessary.

There have been challenges to face in ‘clearing down’ these surgeries of their medical records, both in terms of logistics and cataloguing associated records together.  The difficulties however have not impacted the surgeries in any way and a week after initial meetings, the records were removed and the surgeries are enjoying the benefits of noteSpace before they have had to leave for the new premises.

Box-It Storage

In order to show the journey of the records from The Oaks Medical Centre, Niche Health followed the journey of the records once they had been ‘cleared down’ by Niche’s representatives’ from Box-it, our secure storage partners.

The regional office of Box-it where the records were delivered was the Central Box-it facility.  Records were taken by GPRS-tracked vans (with starter motor inhibited if doors are not locked shut).

The site has a range of security measures including perimeter fencing and gated access with swipe card/intercom access, motion-activated colour CCTV covering all external walls. Box-it also has ISO27001:2005 Information Security Accreditation and Moody’s Accreditation auditing.

Once at the site, Lloyd George records were reunited with associated letter files and then catalogued individually and given a unique barcode to ensure anonymity.  This barcode is scanned and referenced to the records NHS number and entered in the Box-it software.  Records without correct NHS numbers are returned to the practice.  The box itself has a related barcode and this is used in conjunction with a location barcode in the warehouse.

Box-It Cataloguing for noteSpace

Once a week Box-it will make a delivery to The Oaks of any requested records through noteSpace and will remove any records that are ready to return to storage.

Julie Caine and Debbie Collier who handle the administrative processing of records said, ‘It cannot be underestimated how much the service will positively impact our daily working.  To have the records securely off-site is such a relief!’

Debbie and Julie at The Oaks Medical Practice


Niche Health are at Management in Practice 7th and 16th October 2014

Information Ready for Management in Practice

The Niche team continues the launch of our revolutionary new iGPR software with its attendance at Management in Practice Birmingham and Management in Practice London Events.

We will be delighted to offer presentations of both iGPR and our noteSpace product so please visit stands 29 in Birmingham on the 7th October and stand 21 in London on the 16th October.


Online Demonstrations of iGPR Meet Positive Feedback

iGPR - Electronic Third Party Reporting for GPs

We’ve started offering online demonstrations of iGPR through the online web conferencing tool, GoToMeeting and practices have been excited and extremely positive about what the software can do to cut down on third-party reporting times.

iGPR is Niche Health’s new solution for creating third-party reports (such as those requested by insurers) electronically and features automatic redaction of any non-permitted data.  The best news of all is that it is available to GP surgeries at no cost to the practice.

Why not register your interest for an online demonstration?  Or for further information, visit the iGPR product page or contact Niche Health for more details.